What is your return policy?Updated 33 minutes ago

If you are not fully happy with your bag, you can request a return or exchange within 30 days of receiving your order. Items must be new, unused, and in their original packaging with all components. Outlet and clearance items are final sale.

Start your return in the Return Portal. Once your return is approved, ship it within 14 days. Refunds are processed within 3 business days after we receive the item(s).

The full list of conditions is in our "Return conditions in full"