I received a damaged, defective or wrong item.Updated 30 minutes ago

We are sorry about that, and we will make it right. Email [email protected] within 3 days of delivery with your order number and three photos: the bag with its packaging still attached, the box or mailer it arrived in, and a close-up of the problem. We will send a replacement or arrange a return.

If you received the wrong item because the order was placed with the wrong selection, return it through the Return Portal and reorder the item you wanted.