Do you offer a warranty?Updated 27 minutes ago

Yes. Every bag purchased from shopwhiteelm.com is covered by a 6-month limited warranty against defects in materials and workmanship, starting on the day your order is delivered. White Elm Rewards members at the Topaz tier receive 9 months, and Emerald members receive 12 months.

The warranty applies to items bought on our website with proof of purchase. It does not apply to outlet and final sale items, giveaway items, international orders, or bags bought secondhand or from an unauthorized reseller.